Refund policy

Returns & Refunds Policy

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

We only offer refunds in the following cases:

• You do not receive your order
• Your item arrives significantly damaged

If your order is confirmed as lost in transit or not delivered to the shipping address provided at checkout, please contact us at choppedgames.fun@gmail.com within 30 days of the estimated delivery date. Once verified, we will issue a full refund.

If your item arrives significantly damaged, you must contact us within 7 days of delivery and provide clear photo or video evidence showing the extent of the damage. Minor cosmetic imperfections or packaging damage do not qualify. Refunds will only be issued when the damage materially affects the usability or function of the product and is verified by our team.

We are not responsible for incorrect shipping information entered at checkout.